Website and messaging
Terms of service
Effective and last updated: 26 July 2026
About these terms
These terms govern your use of the FLR Industrial Marketing website, enquiry forms and Facebook Messenger enquiry service. By using these services, you agree to these terms. If you do not agree, please do not use the services.
Enquiries and communications
You may use our website or Facebook Page to ask about products, submit specifications and request quotations. You agree to provide information you are authorized to share and that is accurate to the best of your knowledge. Messages and automated acknowledgements do not create a binding order, acceptance or supply commitment.
Quotations and orders
Quotations are subject to their stated validity period, product availability, technical confirmation, payment terms, taxes, delivery conditions and other written terms. An order becomes binding only after FLR accepts it through an authorized written confirmation. Product selection remains subject to verification against the customer’s operating conditions and requirements.
Acceptable use
You must not misuse the services, attempt unauthorized access, interfere with their operation, upload malicious content, impersonate another person or organization, or use the services for unlawful, abusive, fraudulent or unsolicited activity. We may restrict access, remove content or mark conversations as spam where reasonably necessary to protect FLR, customers or our systems.
Files and technical information
You remain responsible for ensuring that you are permitted to send drawings, photographs, documents and other files. Do not send passwords, payment-card information or unnecessary sensitive information. We may decline files that are unsafe, unsupported, excessive in size or unrelated to an enquiry.
Third-party services
Our services may depend on or link to third-party platforms, including Meta and Microsoft Azure. Their availability and separate terms are outside FLR’s control. A link or integration does not imply responsibility for a third party’s services, content or policies.
Intellectual property
The FLR name, branding, website content and system materials are owned by or licensed to FLR Industrial Marketing. You may use quotation and product information for evaluating or completing a legitimate transaction with FLR, but may not reproduce or commercially exploit our materials without permission.
Availability and liability
We aim to keep the services accurate and available but do not guarantee uninterrupted operation or that all information is free from error. To the extent permitted by law, FLR is not liable for indirect, incidental or consequential loss resulting solely from use of or inability to use the website or messaging service. Nothing in these terms excludes rights or liabilities that cannot legally be excluded.
Privacy
Our handling of personal information is explained in our Privacy Policy. Instructions for requesting deletion are available on our Data Deletion page.
Changes, governing law and contact
We may update these terms when our services or requirements change. The current version and effective date will remain on this page. These terms are governed by the laws of the Philippines. Questions may be sent to sales@flrindustrial.com.ph. FLR Industrial Marketing is located in Cagayan de Oro City, Philippines.